Optimism

Access details for the old platform during the transition.

[Needs Review] Can I Still Access the Old Platform?

Learn how long you can continue accessing the old platform and what to expect during the transition to Leaderful.

[Needs Review] How Long Can I Access the Old Platform?

Steps to access your content if you missed the transition window.

[Needs Review] What if I Miss the Transition Window?

Information about purchase access and course progress during migration.

[Needs Review] Will My Progress from the Old Platform Be Reflected in Leaderful?

Download your old certificates before the deadline and see how certificates work in Leaderful.

[Needs Review] Will My Completion Certificates Still Be Available?

Troubleshooting steps if your previous purchases aren’t appearing in Leaderful.

[Needs Review] I Logged Into Leaderful, but My Purchases Aren’t Showing Up

Learn how to sign in to Leaderful and what’s changed from the old platform.

[Needs Review] Will My Login Information Change?

How existing customers can access their content in Leaderful.

[Needs Review] I’m a Previous Customer — How Do I Join Leaderful?

Your subscription and payment details will carry over — here’s what you need to know.

[Needs Review] Do I Need to Update My Payment Information During the Transition?

Learn what happens to your account and data after the old platform is shut down.

[Needs Review] Are You Deleting My Old Account?

Learn how your data is protected during the transition to Leaderful.

[Needs Review] Will My Data Be Transferred Securely?

How to connect a different purchase email to your Leaderful account.

[Needs Review] I Used a Different Email for My Original Purchase Than I Used to Log In on the Old Platform

Team Simon

Migrating to Leaderful

Find answers and get help from Intercom Support and Community Experts

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